Turning Product Recalls into Customer Care in 2026
Product recalls are an unavoidable and expensive reality for FMCG brands and retailers. When a product recall occurs, speed and control are critical. Consumer trust, regulatory exposure, and brand reputation can be impacted within hours. Traditionally, managing a recall at the till is a clunky, manual process that relies on “hoping” the right batch is identified. But in an era where shoppers are already on edge about their spending, a mishandled recall is more than just a logistical headache; it’s a direct threat to brand loyalty.
Spin to save: gamification and coupons now trump loyalty in grocery shopping
Product recalls are an unavoidable and expensive reality for FMCG brands and retailers. When a product recall occurs, speed and control are critical. Consumer trust, regulatory exposure, and brand reputation can be impacted within hours. Traditionally, managing a recall at the till is a clunky, manual process that relies on “hoping” the right batch is identified. But in an era where shoppers are already on edge about their spending, a mishandled recall is more than just a logistical headache; it’s a direct threat to brand loyalty.
The HFSS opportunity no one’s talking about: Why coupons could rewrite 2026 media strategy
Couponing remains one of the few compliant ways for brands to put LHF products directly in front of consumers. What happens now that the secret’s out – Media Leader asked savi to explain further.
Our latest savi Shopper Report reveals a coupon surge redefining UK grocery loyalty
As we prepare to launch our comprehensive 2026 UK Shopper Report this February, the data has revealed a shift we can’t ignore. We are seeing a massive “coupon surge” across the UK grocery landscape.
Our year, wrapped: Campaigns, Savings, and Scale in 2025
A look back at our 2025, unwrapped — from 305 campaigns and £2.2m in shopper savings to serving consumers across 31 countries, plus what’s next for 2026.
Print Works. Mobile Converts: Why it’s time to rethink your coupon strategy
For years, printed coupons have played a valuable role in FMCG promotions – reliably driving trial and in-store footfall. But consumer habits have changed, and brands now have an opportunity to deliver more effective, more measurable campaigns by making the switch to mobile.
Less means more: How brands use scarcity to drive sales
n this article, we look at how brands can use behavioural science—specifically the “Less Means More” trigger—to drive action with mobile coupons and digital rewards. From creating urgency to building FOMO, we explore how scarcity can turn limited-time offers into powerful tools for influencing shopper behaviour and delivering measurable results.
Mobile coupons as first-party data drivers: Unlocking new consumer insights for brands and retailers
As the line between online and offline shopping continues to blur, mobile coupons are emerging as a powerful tool that not only enhances customer engagement and drives conversions, but also provides new data and insights not seen before. Retail Media Age asked our CCO Steve Smith for his opinion.
How to Win with Mobile Coupons This Christmas
With shoppers feeling the pinch and competition for attention fiercer than ever, brands need festive campaigns that do more than just sparkle—they need to drive action. At savi, we’ve seen first-hand how mobile coupons help shoppers stretch their budgets while delivering clear, actionable insights for brands. In fact: 1 in 4 shoppers say coupons are […]
savi’s Guest Comment in Internet Retailing: How FMCG brands can create their own pop-up Retail Media Networks through traditional advertising
Steve Smith, Chief Commercial Officer, savi explores how FMCG brands can get on-board with retail media by setting up their own pop-up networks