Background
Hill’s developed a loyalty cashback programme to reward pet owners and vet practices who purchased their products. The aim was also to incentivise practice staff to become brand customers and advocates through their Staff Feeding Scheme. An efficient way to validate claims and settle them with cash payments was vital to the programme’s success.
The campaign
savi, Hill’s trusted long-term partner for coupon campaigns and financial settlement, is well-equipped to provide the expertise needed for this large-scale promotion. Our secure cashback platform offers advanced features like customised validation for product purchases, thorough receipt verification, and prompt payment processing upon claim approval.
100,000+
annual claims
16
markets across europe
“savi has become a long-term trusted partner for our loyalty incentive programmes in the UK and Europe. The team has helped us with our ongoing commitment to delivering a great digital user experience for our consumers and veterinary practices alike. Their collaborative approach to working has enabled us to constantly evolve and (together with their functional capabilities and robust processes) this makes them a valued supplier of Hill’s Pet Nutrition.”
A more savi solution
Hill’s Pet Nutrition’s successful loyalty programme owes its achievements to two key elements: savi’s efficient management of thousands of annual claims and the loyal customer base driven by enticing rewards. savi’s adept handling of a large volume of claims, across various currencies, has led them to power Hill’s cashback settlements in the UK, Ireland, and much of western Europe, including customer query management.
